Privacy Policy – EziRent Car Rental
Privacy Policy
Effective Date: May 2026
Who We Are
EziRent is a premium car rental company operated by SC EZILIN BLUE SRL, registered in Romania.
- Address: Str. Mihail Sadoveanu, Nr. 4B, Sebes 515800, Alba County, Romania
- Phone: +40 745 414 625
- Email: office@ezirent.ro
- Website: https://ezirent.ro
What Personal Data We Collect
When you use our website or rent a vehicle from EziRent, we may collect the following information:
Reservation Form:
- Full name, phone number, and email address
- Driver’s license details (number, issuing country)
- Date of birth (to verify minimum age requirements)
- Pickup and return dates and locations
- Flight number (for airport pickups to track delays)
Website Usage:
- IP address, browser type, and pages visited
- Cookies for site functionality and analytics (see Cookie Policy below)
How We Use Your Data
Your personal data is used exclusively for:
- Processing and fulfilling your car rental reservation
- Communicating with you about your booking (confirmation, changes, reminders)
- Legal compliance (rental contracts, tax records)
- Improving our website experience (analytics)
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.
Legal Basis for Processing (GDPR)
Under the EU General Data Protection Regulation (Regulation 2016/679), we process your data on the following legal bases:
- Contractual necessity: processing your reservation and fulfilling your rental agreement.
- Legal obligation: maintaining records required by Romanian tax and commercial law.
- Legitimate interest: improving our services and preventing fraud.
- Consent: for optional marketing communications (which you may withdraw at any time).
Data Retention
- Rental records: retained for 5 years (legal requirement under Romanian accounting law).
- Website analytics data: retained for 26 months (Google Analytics default).
- Marketing consent records: retained until consent is withdrawn.
Your GDPR Rights
Under GDPR, you have the right to:
- Access: request a copy of your personal data.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request deletion of your data (“right to be forgotten”).
- Restriction: limit how we process your data.
- Portability: receive your data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interest.
- Withdraw consent: at any time for consent-based processing.
To exercise any of these rights, contact us at office@ezirent.ro. We will respond within 30 days.
Cookie Policy
Our website uses cookies for:
- Essential cookies: session management, booking form functionality.
- Analytics cookies: Google Analytics (anonymized IP) to understand site usage.
- Functional cookies: language preferences, cookie consent (CookieYes).
You can manage cookie preferences via the CookieYes banner displayed on your first visit. You may also disable cookies in your browser settings, though this may affect website functionality.
Third-Party Services
We use the following third-party services that may process data on our behalf:
- Google Analytics (web analytics — anonymized data)
- CookieYes (cookie consent management)
- Trustindex (Google review display widget)
Each service has its own privacy policy. We ensure all processors are GDPR-compliant.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for all website traffic (HTTPS).
- Access controls and authentication for administrative systems.
- Regular security updates to our WordPress platform and plugins.
International Transfers
Your data is processed and stored within the European Union. We do not transfer your personal data outside the EU/EEA.
Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from minors. The minimum age to rent a vehicle from EziRent is 21 years.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date.
Contact & Complaints
For any questions or requests regarding your data, please contact:
- Data Controller: SC EZILIN BLUE SRL, Str. Mihail Sadoveanu, Nr. 4B, Sebes 515800, Romania
- Email: office@ezirent.ro
- Phone: +40 745 414 625
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP):
- Website: https://www.dataprotection.ro
- Address: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Bucuresti, Romania
Last updated: May 2026